Billions of letters are sent to Santa every year – you’ve probably written one yourself! But how do we make sure every single one reaches the North Pole and gets sorted, so the right presents are delivered to the right house? Magic of course... Get the chance to post your Christmas Letters through our North Pole Letter box or hand it to Father Christmas himself!
Take a magical, storytelling journey or join in some of the craft activities before meeting Santa in his grotto to share your Wish list and receive your very own gift from his toy shop.
Purchasing your ticket is easy... simply pick your date and time from the options on our Events booking page and follow the payment instruction to complete your booking! We look forward to welcoming you in our fabulous medieval Great Hall, all beautifully decorated for the festive season.
Crafts, carol singing and a selection of seasonal refreshments will be available for those feeling festive of all ages.
Children's Grotto tickets include the entrance fee of £1.50 payable by all other visitors to the Castle during this event.
For these two days of special festive opening, it is an event-only admission to the castle. Tickets are sold online through this website or on site (but please book early as we normally sell out) . Orders cannot be taken via the telephone.